Rooms
Camfrog Hosting holds the right to access your room at anytime, through the server or the room itself.
Our Staff have the authority to close your account at any time with no Refund, with an explanation.

Server Codes
All your own serial codes for Camfrog Room’s are released at the end of service.
(This is to stop the code from being used on our server after your service has ended)

Name Registration
Camfrog Hosting has the right to retain any room name registered or transferd to us to host, if you wish to retain the room name you will be required to pay 1 months room rental for the name to be transfered to the new host.

If you attempt to get your room name from Camfrog Directly you will the be send a debt collcetion letter in accordance with the SpeediNET hosting terms of service.

Refunds
Refunds are only allowed in the first 12 hours from the first payment made if you are not completely satisfied with the room or the server. Other Refunds are Not Allowed and will not be made, unless we are at fault and the refund is permitted by credit control.

Camfrog Terms
All rooms Hosted by Camfrog Hosting should follow all Camfrog Terms of Service. http://www.camfrog.com/terms.phtml    

Payment & Miss Payment
All Rooms purchased with us should be operational after payment has been made, within 24 hours.

(Company credit is sometimes arranged)

In the event of miss payment you will have 24 hours after the payment date to make payment or contact us to arrange a payment. If this isn’t done your room will be disconnected until full payment is made.

The person who makes the order will be named on the invoice and is also the person who will be contacted unless advised otherwise additional account holders can be setup with out account management system accessible 24 hours a day by clicking "My Account".

Abuse & Banning
Any Abuse to the Camfrog Hosting staff will not be tolerated and may result in your room being deactivated and disconnected from our server.

If your server or room has a ban applied by Camfrog, Camfrog Hosting as the right not to change your room name for an alternate or to have any furthur dealings

Servers & Users Capacity Limits

Predicted room user capacity limits are not binding they are rough indications on what the server should accept, in some cases this is not always the case.

If you have any concerns please feel free to ask your adviser if the server has been tested or not, but in most cases our servers have been fully tested.

Your User Capacity is agreed at the start of your contract with the price that you pay. An extra charge will be made if you are found to be tampering with these settings from your

room’s client  /setopt Command.      (This could also result in your account being terminated)

If a server format is require there will be an infliceted charge of £22 for remote hands time.

Room Name Changes

Room name changes can be requested at any time via support ticket or telephone.

Purchasing

When buying any service from us; you are agreeing to all the above Terms & Conditions and if at any time you break this agreement your room will be disconnected from our service, with immediate effect.

Outages

Camfrog Hosting has a 97% uptime garentee, if at any time our service levels falls below this correct messures will be taken to resolve the problem and "Account Credit" will be applied to the next month billing cycle. If the customer wishes to cancel due to outage no refund will be given and the service will be valid until end of billing cycle and the account credit till be removed.

Camfrog Hosting has the right to change these terms of service without notice at anytime.